Terms of Service

Last Updated: December 24, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and RankMapped ("Company," "we," "us," or "our") governing your access to and use of the RankMapped platform, website, and related services (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

2. Description of Service

RankMapped provides a local search engine optimization (SEO) ranking analysis platform that allows users to:

  • Track search engine rankings for specified keywords across multiple geographic locations
  • Visualize ranking data on interactive maps
  • Generate reports analyzing local SEO performance
  • Receive AI-powered insights and recommendations
  • Monitor ranking changes over time

The Service aggregates publicly available search ranking data and presents it in an organized, visual format to help businesses understand their local search visibility.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years of age or the age of legal majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information
  • Not have been previously suspended or removed from the Service

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the confidentiality of your password and account credentials
  • Immediately notify us of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4.2 Account Security

You are solely responsible for maintaining the security of your account. We recommend:

  • Using a strong, unique password
  • Enabling two-factor authentication when available
  • Not sharing your account credentials with others
  • Logging out of shared or public devices

We are not liable for any loss or damage arising from your failure to maintain account security.

5. Subscription Plans and Payment

5.1 Pricing and Plans

The Service offers various subscription plans and pay-per-report options. Current pricing is displayed on our website and within the Service. We reserve the right to modify pricing at any time with reasonable notice to existing subscribers.

5.2 Payment Terms

  • All fees are stated in US Dollars unless otherwise specified
  • Payment is due at the time of purchase or at the beginning of each billing cycle for subscriptions
  • We use Stripe for payment processing; your payment is subject to Stripe's terms of service
  • All purchases are final and non-refundable unless otherwise specified or required by law

5.3 Subscription Renewals

Subscriptions automatically renew at the end of each billing period unless:

  • You cancel before the renewal date
  • We terminate or suspend your account
  • The subscription plan is discontinued

5.4 Failed Payments

If payment fails, we may:

  • Attempt to process the payment again
  • Suspend or restrict access to the Service
  • Terminate your subscription after reasonable notice

5.5 Refund Policy

  • Reports: Due to the immediate delivery of data, individual report purchases are non-refundable once processing begins
  • Subscriptions: You may cancel at any time; no refunds for partial billing periods
  • Technical Issues: If the Service fails to deliver due to our technical error, we will provide a credit or refund at our discretion

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for:

  • Analyzing your own business's search rankings
  • Analyzing search rankings for businesses you have authorization to represent
  • Making informed business decisions based on ranking data
  • Legitimate SEO and marketing research

6.2 Prohibited Conduct

You agree NOT to:

System Abuse

  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service's infrastructure
  • Circumvent any technical limitations or security measures
  • Use automated scripts, bots, or scrapers except as explicitly permitted
  • Overload, flood, or spam the Service
  • Reverse engineer, decompile, or disassemble any part of the Service

Data Misuse

  • Use the Service to collect data for purposes that violate third-party rights
  • Redistribute, resell, or sublicense Service data without authorization
  • Use ranking data to harm, defame, or harass businesses or individuals
  • Scrape or harvest data from the Service for unauthorized purposes

Illegal Activities

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service for fraudulent, deceptive, or misleading purposes
  • Infringe any intellectual property, privacy, or other proprietary rights
  • Transmit malware, viruses, or other malicious code
  • Engage in any activity that could damage, disable, or impair the Service

Account Violations

  • Create multiple accounts to circumvent restrictions
  • Share account access with unauthorized users
  • Impersonate any person or entity
  • Provide false or misleading information

6.3 Enforcement

We reserve the right to investigate and take appropriate action against violations, including:

  • Warning or suspending your account
  • Terminating your account without refund
  • Reporting illegal activities to law enforcement
  • Pursuing legal remedies

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by RankMapped and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes:

  • The RankMapped name, logo, and branding
  • Website design, graphics, and user interface
  • Software, algorithms, and proprietary technology
  • Documentation, tutorials, and help content
  • Data presentation formats and visualizations

7.2 Your Content

You retain ownership of any content you submit to the Service (e.g., business information, keywords, locations). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and display that content solely for the purpose of providing the Service.

7.3 Feedback

If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free license to use that Feedback for any purpose without compensation or attribution.

7.4 Third-Party Data

The Service displays search ranking data derived from publicly available sources. This data:

  • Is provided "as is" for informational purposes
  • May be subject to third-party terms and conditions
  • Should not be considered official rankings from search engines
  • May vary from actual search results due to personalization and other factors

8. Data Accuracy and Limitations

8.1 No Guarantee of Accuracy

While we strive to provide accurate ranking data, we make no guarantees regarding:

  • The accuracy, completeness, or timeliness of ranking data
  • Consistency with actual search results users may see
  • The effectiveness of any SEO recommendations
  • Future ranking positions or trends

Search rankings are dynamic and influenced by numerous factors outside our control, including search engine algorithm changes, user personalization, and geographic variations.

8.2 Use at Your Own Risk

Business decisions based on Service data are made at your own risk. We recommend:

  • Verifying important data through multiple sources
  • Consulting with SEO professionals for major decisions
  • Understanding that rankings can change rapidly and unpredictably

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability: The Service being fit for commercial use
  • Fitness for a Particular Purpose: The Service meeting your specific requirements
  • Non-Infringement: The Service not infringing third-party rights
  • Accuracy: The correctness of any information or data
  • Availability: Uninterrupted or error-free operation
  • Security: Complete protection against unauthorized access
  • Results: Achievement of any particular ranking or business outcome

We do not warrant that:

  • The Service will meet your requirements or expectations
  • The Service will be uninterrupted, timely, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will be compatible with your devices or software

10. Limitation of Liability

10.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOCALRANK, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Cost of substitute services
  • Damages resulting from unauthorized access to or alteration of your data
  • Damages arising from Service interruptions or failures
  • Damages based on any theory of liability, including breach of contract, tort, negligence, or any other legal theory

WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Cap on Liability

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The total amount you paid to us in the twelve (12) months preceding the claim, OR
  • One hundred US dollars ($100)

10.3 Essential Purpose

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. The limitations in this section apply even if any limited remedy fails of its essential purpose.

10.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers and limitations of liability herein, which form an essential basis of the bargain between us.

11. Indemnification

You agree to indemnify, defend, and hold harmless RankMapped and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Your violation of any applicable laws or regulations
  • Any content you submit to the Service
  • Any activity under your account

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and associated data in accordance with our Privacy Policy
  • No refunds will be provided for unused subscription periods

12.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if:

  • You breach any provision of these Terms
  • We are required to do so by law
  • We discontinue the Service
  • We determine, in our sole discretion, that your use poses a risk to the Service or other users

12.3 Effect of Termination

Upon termination:

  • All licenses and rights granted to you immediately terminate
  • You must cease all use of the Service
  • We may retain certain information as required by law or for legitimate business purposes
  • Provisions of these Terms that by their nature should survive termination will survive (including warranty disclaimers, limitations of liability, and indemnification)

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal legal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

13.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration, rather than in court, except that:

  • You may assert claims in small claims court if your claims qualify
  • Either party may seek injunctive or other equitable relief in court for infringement of intellectual property rights

13.3 Arbitration Rules

  • Arbitration will be conducted by a mutually agreed-upon arbitrator
  • Arbitration will be conducted in English
  • The arbitrator's decision will be final and binding
  • Judgment on the award may be entered in any court of competent jurisdiction

13.4 Class Action Waiver

YOU AND LOCALRANK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

13.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for any disputes not subject to arbitration.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date at the top
  • For material changes, we will provide notice through the Service or via email
  • Your continued use of the Service after changes take effect constitutes acceptance of the new Terms

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

16. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RankMapped regarding the Service and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by us.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17.6 Notices

We may provide notices to you via email, posting on the Service, or other reasonable means. You may provide notices to us at the contact information below.

17.7 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

17.8 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and RankMapped.

18. Contact Information

For questions about these Terms, please contact us:

Email: [email protected]
Support: [email protected]

Mailing Address:
RankMapped
Attn: Legal Department
[Your Business Address]

By using RankMapped, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.